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UPDATE. My original rating was one star. I've updated to 5. I had issues originally, but the response from Support was great. Gordon stayed in touch, and kept me in the loop. He asked for info, and I provided. We tried a different phone, running Android 9 which had no issues. It seems my issue is related to my recent upgrade to 10. I just installed the newest version of this app, and it seems to have done the trick, and works great now. Gordon and the rest of the crew get 5 stars as well.
27 people found this review helpful
Stanley Black & Decker Inc
February 10, 2020
Hi Aaron, please contact toolconnectsupport@sbdinc.com for support. We would like to investigate your issue further.
min remote
Test your software before you release it! "Cannot pair at this time, please try again later" what an idiotic message. Either it pairs or not! Either way, battery will pair directly with when iding bluetooth setting of phone (so we know bluetooth works, the battery is sending etc.), but wont pair inside the app. I see from other users this is a known issue. I am at a loss to understand how a piece of software is released in this day and age without being properly tested? Dumping BT battery.
22 people found this review helpful
Stanley Black & Decker Inc
June 21, 2021
Hi Min, we have emailed you and would like to assist, please reply to our email. Thank you.
A-Z HanDee
It's practically useless, to me, because I work in Stucco buildings and gett no reception, most of the time, so I can't have the app and drill Bluetoothed, because my drill will not work if I have no reception, which renders me unable to do my job. It was very frustrating and embarrassing the first couple of times it happened, until I realized what it was and deactivated it. It's worked fine ever since.
5 people found this review helpful